Ski lodge uses self-check-in to manage staff shortages
A 42-room West Virginia ski lodge used self-service kiosks to collect guest data during off-hours, reducing reliance on 24/7 front desk staff.
Why it matters
Operators facing seasonal staffing gaps should consider contactless check-in systems.
kiosk implementation
Canary's tools allowed the lodge to capture guest contact details and card-on-file data without requiring staff to be present at all times.
Common questions
How did the lodge handle check-ins without staff?
Self-service kiosks and mobile check-in tools collected guest information automatically.
Sources
- How Corduroy Inn & Lodge Solved Seasonal Staffing Challenges With Canary’s Self-Service Kiosks Hospitality Net · hospitalitynet.org
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